Terms of Service
Last updated: October 5, 2026
- By registering, using our panel or placing an order, you agree to these terms, whether you have read them or not. SMMKings is not liable for any loss caused by not reading them.
- We may change these terms at any time without notice. Please check them before each order so you are always up to date.
- You agree to use our services only in ways that follow the terms of service of each social media platform.
- Prices may change at any time without notice. These terms stay in effect after any price change.
- Delivery times are estimates, not guarantees. Orders that are still processing are not refunded because they seem to take too long.
- We may close accounts with no orders or deposits for more than 6 months after registration. Accounts with a balance are never closed for inactivity.
- We take immediate action against spam, fraud and abuse.
Refund Policy
The short version
- Deposits are final and cannot be refunded to the original payment method.
- Your balance cannot be withdrawn. It stays available for future orders.
- By completing a payment, you agree not to open a dispute or chargeback against us for any reason.
- Orders cannot be edited once placed and are not refunded, except in the cases below.
- If an order cannot be delivered, or is only partly delivered, the undelivered amount is refunded to your balance automatically.
- Orders with a wrong or unreachable link do not qualify for a refund, so please check every order before placing it.
When you get a refund
- The order cannot be completed because of a system issue.
- Delivery fails on our end.
- You cancel an order on a service that offers a Cancel button.
When refunds do not apply
- Orders that were completed successfully.
- Mistakes in the details you entered.
- A change of mind after the order is placed.
How refunds work
- Automatic: If we cannot complete your order, the amount for anything not delivered goes back to your SMMKings balance right away.
- Kept in your balance: Refunds cannot be withdrawn to banks, crypto or other payment services, but you can use them anytime for new orders.
- Need help? If you do not see an eligible refund, or think something went wrong, contact support with your order ID and we will review it quickly and fairly.
By using SMMKings, you agree to this refund policy.
Order Rules
‼️ Orders cannot be changed or edited after they are placed. Double-check the link and its format before ordering.
‼️ Restricted content, hidden counters, and changing a username or link after ordering make an order ineligible for refunds.
‼️ Before ordering followers, turn off "Flag for Review" in the profile settings. Otherwise no refill or refund is possible.
‼️ Live services, such as live views, live listeners and plays, come with no guarantees.
‼️ We may reject orders that involve scams, misleading content, political content or fake news.
‼️ Spamming or abusing support tickets leads to immediate account suspension.
‼️ Using our website traffic services on pages with AdSense or other ad networks is at your own risk.
‼️ Traffic is sent in a non-stop pattern. Make sure your hosting can handle the volume you order.
‼️ Questions about traffic orders can only be reviewed with a Cutt.ly or Bit.ly report for the ordered link.
‼️ Ad.fly, Adfoc.us and similar paid redirect links are not accepted, and no refunds or support are provided for them.
⚠️ Services are offered as-is. We do not charge for over-delivery, and we do not refund or refill under-delivery that depends on your site's loading time.
Refills
- Eligibility: Refills are available only for services that clearly state a refill period (for example "30 days refill") in the service title or description. Services marked "No refill" or "No refund" are delivered as-is and are not eligible for refills, replacements or refunds under any circumstances.
- Refill period: The refill period starts when the order is marked as completed and lasts for the duration stated in the service description. After it ends, no refill can be requested or processed for that order.
- Requesting a refill: Orders with an active refill period show a Refill button on the Orders page. Clicking it creates a refill task for that order. If the button is not shown, the service does not have a Refill button or the refill period has ended. Refill tasks are processed in a queue and may take some time, depending on the service and platform.
- What a refill covers: A refill covers only the quantity delivered by the order it is requested for, calculated from the order's start count and the current live count. Drops that happened before the order was placed, followers or engagement gained from other sources, and drops related to other orders are not covered.
- When a refill cannot be done: A refill task cannot be processed, and no refund is issued, if:the current count is below the order's start count, or above its target amount (start count plus ordered quantity);
the username or link was changed after the order was placed;
the profile or content was made private, restricted, deleted or otherwise inaccessible after delivery;
orders for the same profile or link were placed through another account or provider while a refill, partial or dispute for this order was still pending;
the drops were caused by your own actions or by third-party activity on the same profile.
- A refill is not a refund: A refill is the only remedy for drops on refill-eligible services. Drops, retention or fluctuations do not qualify an order for a refund. Social platforms regularly remove inactive or flagged accounts, so some fluctuation is normal, and a refill does not guarantee that the delivered quantity will stay permanently.
- Order status: Order statuses are set automatically by our system based on delivery logs. An order is never marked as completed without being delivered, and the completed and partial statuses are final. Partial orders are eligible for a refill only on the delivered quantity, within the refill period.
Disclaimer and Liability
- SMMKings is not responsible for any damage that you, your business or your website may suffer.
- Before ordering traffic, make sure your hosting plan can handle the amount ordered. We do not refund or restart orders if your server cannot handle the volume.
- SMMKings is not liable for the suspension of any account, website, ad network account (such as AdSense) or other media account.
- By using our services, you confirm that you understand the risks of false or abusive use of our services.
Affiliate Program
By joining our Affiliate Program, you agree to the following terms:
- You earn a 3% commission on every successful deposit made through your referral link.
- The minimum payout is $30. Once you reach it, your earnings are credited directly to your panel balance.
- Commissions are paid for new customers only. Re-registrations or any other policy violation will get your account suspended.
- Fraudulent or unethical activity can cancel your commissions and remove you from the program immediately.
- You are responsible for making sure your activities follow all applicable laws and regulations.
- We may change or end the Affiliate Program at any time without prior notice.
By continuing to take part as an affiliate, you accept these terms.
Privacy Policy
This policy explains how SMMKings uses your personal information.
🔐 We take your privacy seriously and take every measure to protect your personal information.
🔐 Any information we receive is used only to fill your orders.
🔐 We will never sell or share your information with anyone.
🔐 All information is encrypted and stored on secure servers using Twofish encryption.
Compliance with FTC Guidelines
We strictly follow the Federal Trade Commission (FTC) guidelines on advertising and transparency.
Our platform does not support or condone misleading or deceptive practices. This includes presenting purchased followers, likes or views as authentic organic engagement. For details, please review the FTC's rules on fake reviews and testimonials.
By using our services, you agree to follow these guidelines and not to present artificially generated engagement as genuine.