Frequently Asked Questions
Quick answers on ordering, payments, refills, website traffic, YouTube, Telegram and reselling. Can't find yours? Open a ticket and our team will help.
🚀 Getting Started
New to SMMKings? Everything you need for your first order.
What is SMMKings?
SMMKings is a privacy-first SMM panel, running since 2016. We offer 5,000+ automated services for website traffic, YouTube, Telegram, Instagram, Discord and more, used by direct buyers and by resellers who run their own panels. No tracking, no KYC, and crypto payments are welcome.
What services do you offer?
Over 5,000 automated services, including:
- Website traffic: direct, referral, organic, social, GA4 and AI traffic
- YouTube: TRU™ views, shares and video SEO
- Telegram: members, views, reactions, Stars and Premium
- Instagram: followers and engagement, including GEO-targeted services
- Discord boosts and crypto marketing services
- Asian markets: Naver TV, Naver Chzzk and localized Instagram
Many of them are exclusive to our panel or priced below the market. Browse everything on the Services page.
Can I order without creating an account?
Yes. Every order can be placed without signing up or logging in. Choose a service, paste your link, pay, and you receive an order ID to track delivery. No email or personal details needed. A free account is only needed for balance top-ups, order history, the refill button, tickets and API access.
How do I place my first order?
- Pick a service on the Services page or the New Order form.
- Paste the link to your post, profile, video or website.
- Enter a quantity between the Min and Max shown for that service.
- Confirm the order. It starts automatically, and you can follow it on the Orders page.
Always read the service description first: it shows the start time, speed, link format and refill terms.
Do you need my password or login details?
Never. We only need the public link to your post, profile, video or website. SMMKings will never ask for your password, 2FA codes or account access. Anyone asking for them in our name is a scammer.
What is the minimum order?
Each service has its own minimum and maximum quantity, shown on the Services page and on the order form when you select it. Prices are listed per 1,000, and the order form shows your exact charge before you confirm.
🔒 Privacy & Security
Zero-trace by design. How we protect you and your funds.
How does SMMKings protect my privacy?
Privacy is the core of how we operate. We don't run trackers, heatmaps or analytics on your activity, and we don't collect personal details about you. Your account information, deposits and orders are never sold, traded or used for marketing. That has been our policy since 2016.
Do I need to verify my identity (KYC)?
No. We never ask for ID, selfies or documents, and you can even order without an account. Some third-party payment providers, like banks and card services, run their own checks. For maximum privacy, pay with crypto.
Which payment method is the most private?
Monero (XMR). Monero hides the sender, receiver and amount of every transaction by default, which makes it the best match for our zero-trace approach. Bitcoin, USDT and other coins are accepted too, but their transactions are public on the blockchain.
What are the official SMMKings domains?
Our only official domains are SMMKINGS.COM and SMM.SH. Always check the address bar before you log in or pay. Any other website using our name or design is not us.
Will SMMKings contact me on Telegram or WhatsApp?
No. Our team never contacts customers through Telegram, WhatsApp or other messaging apps. Anyone claiming to be SMMKings staff there is a scammer after your funds or login details. Support is only available through the ticket system in your dashboard and our official email: smmkings @ pm.me.
💳 Payments & Balance
Crypto, cards and local bank transfers.
Which payment methods do you accept?
- Crypto: Bitcoin (BTC), Monero (XMR), USDT, USDC and many other coins
- Redotpay: crypto debit and credit cards, Apple Pay and Google Pay
- Bank transfer in USD or EUR via ACH, Wire, Fedwire and SEPA
- 🇻🇳 Vietnam bank transfer (VND)
- 🇵🇭 Philippines bank transfer and e-wallets via Coins.ph (PHP): GCash, Maya, CIMB Bank, BPI, BDO, GoTyme, MariBank / SeaBank and UNO Bank
Open Add Funds in your dashboard to see every available method and its limits.
How long does a deposit take to reach my balance?
Automatic methods, like most crypto payments, are credited as soon as the payment is confirmed on the network. Methods marked as manual, such as bank transfers, are credited after our team confirms the payment: send it, then open a ticket with the payment details.
Is there a minimum deposit?
Each payment method has its own minimum, shown on the Add Funds page when you select it.
Do you offer discounts or a deposit bonus?
Our rates are the same for every customer, and we don't offer custom prices or individual discounts. Some payment methods, mainly crypto, add a deposit bonus on top of your payment. When a bonus is active, it's shown next to the method on the Add Funds page.
Can I withdraw my balance or get my deposit back?
No. Deposits are final, and your balance can't be withdrawn to banks, crypto wallets or other payment services. Refunds from canceled or partial orders go back to your SMMKings balance, ready for your next order. Please deposit only what you plan to spend.
📦 Orders & Delivery
Start times, order statuses and delivery options.
How do I track my order?
Open the Orders page in your dashboard to see each order's start count, remains and status. If you ordered without an account, use the order ID you received after payment. API users can check any order with the status request.
When will my order start?
Each service shows its expected start time and daily speed in its description. Delivery begins automatically, with no manual approval. GEO-targeted services run at the speed of the live traffic available in that country.
What do the order statuses mean?
- Pending: your order is received and queued
- Processing: the system is preparing your order for delivery
- In progress: delivery is running
- Completed: the full quantity was delivered
- Partial: part was delivered and the rest was refunded to your balance
- Canceled: the order couldn't run and the full amount was refunded to your balance
What is 'Partial' status?
Partial means we delivered part of your order and refunded the remaining amount to your balance automatically. You only pay for what was delivered.
Can I change or edit an order after placing it?
No. Orders can't be edited once placed, because the system tracks the exact link and quantity you submitted. Double-check your link before you confirm. If the service has a Cancel button, you can request a cancel and place a new order.
What if I entered the wrong link?
The order runs on the link you submitted and can't be moved to another one. If the link is invalid, private or deleted, the order is usually canceled and refunded to your balance. If the service has a Cancel button, you can use it to stop the order.
Can I place two orders for the same link at once?
Wait until your first order is completed before ordering the same link again, from us or from any other provider. Orders running at the same time mix their counts, so we can't verify delivery or process refills for either of them.
Does my profile or post need to be public?
Yes. Keep your profile, post, channel or video public during delivery and for the whole refill period. If it's set to private, restricted or deleted, the order may stop and it no longer qualifies for a refill.
How does Drip-Feed work?
Drip-Feed splits one order into smaller runs delivered over time. For example, to get 100 visits every 24 hours for 7 days, set Quantity 100, Runs 7 and Interval 1440 minutes. You'll receive 700 visits in total over one week.
How do I order an AUTO subscription?
AUTO subscriptions deliver to your new posts automatically. Fill in:
- Username: your profile, channel or page link, depending on the platform
- New posts: how many future posts should get the service
- Old posts: how many already published posts to include (leave empty or 0 for none)
- Quantity: the min and max per post. The system sends a random amount around the average, for a natural look.
♻️ Refill, Cancel & Refunds
Guarantees, drops and fixing an order.
What are the Refill and Cancel buttons?
Some services show a Refill and/or Cancel button next to the order on your Orders page, and both work through the API too. Pressing one sends a request to the system. Results aren't instant, and an order may complete before a cancel request is processed.
Which services include a refill?
Only services with a refill period in their title or description, for example "30 Days Refill". Services marked "No Refill" or "No Refund" are delivered as-is and can't be refilled. If long-term stability matters to you, choose a service with a refill guarantee.
What does a refill cover?
A refill restores drops on the part your order delivered, measured from the order's start count, within the stated refill period. It doesn't cover followers, views or members you had before the order, or drops from other providers' orders.
When is a refill not possible?
A refill can't be processed when:
- The username or link was changed after ordering
- The profile or content was made private, restricted or deleted
- The current count is below the order's start count, or still above the ordered target
- Another order for the same link was placed through a different account or provider while a refill or partial was pending
- The service is marked No Refill
How do I request a refill?
Press the Refill button next to the order on your Orders page, or send a refill request through the API. If a service includes a refill period but shows no button, open a ticket with your order ID.
Do you offer refunds?
Orders can't be refunded once placed. If an order can't be completed, the system refunds it to your balance automatically: in full (Canceled) or for the undelivered part (Partial). Refunds stay in your SMMKings balance and can't be withdrawn.
🌐 Website Traffic
Real visits for SEO signals, analytics and brand growth.
What types of website traffic can I buy?
- Direct, referral and redirected traffic
- Organic search engine traffic and commercial organic traffic
- Social traffic, including RST™ Real Social Traffic
- Niche and exchange traffic
- Desktop and mobile ad traffic
- GA4 premium traffic
- AI traffic from ChatGPT, Perplexity, Gemini, Claude and Grok
Everything runs fully automated, with no approval wait.
What is RST™ Real Social Traffic?
RST™ delivers real human mobile visits from social networks, private exchange platforms and ad networks, in a non-stop natural pattern. It starts instantly, supports the Cancel button (API included) and gives you high-quality mobile visits from iPhone devices. Use a Bit.ly or Cutt.ly link to track results.
What is AI traffic?
AI traffic is visits that reach your website with an AI assistant as the source, such as ChatGPT, Perplexity, Gemini, Claude or Grok. In your analytics they show up as referrals from those AI platforms, the channel more and more people now use to find products and websites.
How do I track my website traffic order?
Use a Cutt.ly or Bit.ly short link as your order link: it gives you a clear, independent click report. Without a tracking link, make sure Google Analytics is installed on the target page before you order. For any delivery concern, support accepts Bit.ly and Cutt.ly reports only.
Why does Google Analytics show fewer visits than I ordered?
GA4 counts only visits that load its tracking tag, so its numbers can differ from what was delivered. Common causes are cookie consent banners, ad blockers, slow page loads, redirects that drop the tracking and GA4 filters. That's why we use Bit.ly or Cutt.ly reports as the reference for delivery.
Will the traffic convert into sales or sign-ups?
We don't promise conversions. The traffic is real but very cold: visitors didn't come looking for your offer, so results depend on your content and the targeting you choose. Where it helps is SEO signals, rankings and organic growth, and results vary from order to order. We don't guarantee conversions, ad clicks, views, likes or followers.
Is your traffic safe for AdSense?
We don't guarantee AdSense account safety. This traffic usually has a low click-through rate, which can raise red flags, and AdSense and similar ad networks don't accept this kind of traffic. Don't send it to pages with ad accounts you want to keep.
🗺️ Countries & GEO Targeting
Reach audiences in specific countries.
Which countries and GEO codes are supported?
- Africa: Algeria (DZ), Angola (AO), Benin (BJ), Botswana (BW), Chad (TD), Comoros (KM), Congo (CG), Egypt (EG), Equatorial Guinea (GQ), Gabon (GA), Gambia (GM), Ghana (GH), Guinea (GN), Kenya (KE), Lesotho (LS), Madagascar (MG), Malawi (MW), Mali (ML), Mauritius (MU), Morocco (MA), Mozambique (MZ), Niger (NE), Nigeria (NG), Rwanda (RW), Senegal (SN), Sierra Leone (SL), Somalia (SO), South Africa (ZA), Sudan (SD), Tanzania (TZ), Togo (TG), Uganda (UG), Zambia (ZM), Zimbabwe (ZW)
- Asia: Afghanistan (AF), Armenia (AM), Azerbaijan (AZ), Bahrain (BH), Bangladesh (BD), Bhutan (BT), Cambodia (KH), China (CN), Cyprus (CY), Georgia (GE), Hong Kong (HK), India (IN), Indonesia (ID), Iran (IR), Iraq (IQ), Israel (IL), Japan (JP), Jordan (JO), Kazakhstan (KZ), South Korea (KR), Kuwait (KW), Kyrgyzstan (KG), Laos (LA), Lebanon (LB), Malaysia (MY), Maldives (MV), Mongolia (MN), Myanmar (MM), Nepal (NP), Oman (OM), Pakistan (PK), Palestine (PS), Philippines (PH), Qatar (QA), Russia (RU), Saudi Arabia (SA), Singapore (SG), Sri Lanka (LK), Syria (SY), Taiwan (TW), Tajikistan (TJ), Thailand (TH), Timor-Leste (TL), Turkey (TR), United Arab Emirates (AE), Uzbekistan (UZ), Vietnam (VN)
- Europe: Albania (AL), Andorra (AD), Austria (AT), Belarus (BY), Belgium (BE), Bosnia and Herzegovina (BA), Bulgaria (BG), Croatia (HR), Cyprus (CY), Czechia (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE), Greece (GR), Hungary (HU), Ireland (IE), Italy (IT), Latvia (LV), Lithuania (LT), Luxembourg (LU), Moldova (MD), Montenegro (ME), Netherlands (NL), Poland (PL), Portugal (PT), Romania (RO), Serbia (RS), Slovakia (SK), Slovenia (SI), Spain (ES), Sweden (SE), Switzerland (CH), Ukraine (UA), United Kingdom (GB)
- North America: Antigua and Barbuda (AG), Barbados (BB), Belize (BZ), Canada (CA), Costa Rica (CR), Dominican Republic (DO), El Salvador (SV), Grenada (GD), Guatemala (GT), Haiti (HT), Honduras (HN), Jamaica (JM), Mexico (MX), Nicaragua (NI), Panama (PA), Puerto Rico (PR), Saint Kitts and Nevis (KN), Trinidad and Tobago (TT), United States (US)
- South America: Argentina (AR), Bolivia (BO), Brazil (BR), Chile (CL), Colombia (CO), Ecuador (EC), Paraguay (PY), Peru (PE), Suriname (SR), Uruguay (UY), Venezuela (VE)
- Oceania: Australia (AU), Fiji (FJ), New Zealand (NZ), Papua New Guinea (PG)
Why did I get visitors from countries I didn't select?
Up to about 20% of visits may come from other countries. Our devices are filtered by both location and language, so a user marked as UAE may be traveling in Germany right now. Check the Language report in your analytics to confirm the targeting. We overdeliver to make up for it, and if you still receive fewer targeted visitors than ordered, open a ticket for a refill.
What's the difference between worldwide and GEO-targeted traffic?
Worldwide traffic draws from our full pool, so it's usually the fastest and most affordable. GEO-targeted traffic comes only from the country you choose, so its speed scales with the live traffic available there. Smaller countries deliver slower than large markets.
▶️ YouTube
TRU™ views, shares and video SEO.
What are YouTube TRU™ Views?
TRU™ views are 100% real views redirected from ads. No bots, no proxies and no exchange views: every view lands on the watch page, with real engagement. Choose the variant that fits your video:
- ⚡ TRU™: direct ad traffic, the flagship all-rounder
- 🔎 TRU™ Search: multi-source ad redirects via direct, unknown, external and Google Search
- 🏆 TRU™ Titan: high monetization, handles double pre-roll ads, long unskippable ads and very long videos
- 🎵 TRU™ Studio: music monetization, processes auto-generated videos, Topic channels and country-restricted releases
- 📱 TRU™ Mobile: pure mobile views from mobile ad traffic
Which TRU™ variant should I choose?
Use TRU™ for most videos. Pick TRU™ Search to spread views across search and external sources, TRU™ Titan for monetized or very long videos, TRU™ Studio for music releases and Topic channels, and TRU™ Mobile when your audience watches on phones. Compare them all at smmkings.com/buy-youtube-views.
How can I track YouTube Shares results?
In YouTube Studio, open Analytics, click "See More" under the chart, choose "More" at the top, then "Sharing service". You'll see your shares broken down by social network. YouTube Analytics needs 3 to 5 days to update.
Why isn't my view count updating right away?
YouTube checks views before adding them to the public counter, so the number can lag behind delivery. The Realtime report in YouTube Studio shows live activity sooner, while detailed analytics can take a few days to fill in.
What is the YouTube Authority Stack?
A premium, manual video SEO service. We embed your video on high-authority websites (DA up to 94), including cloud, EDU, Web 2.0 and global sites, with your own keywords in any language. Packages range from 16 to 50 embeds, and you receive a delivery report listing every live embed URL.
✈️ Telegram & Social Platforms
Telegram, Instagram and Asian platforms.
What Telegram services do you offer?
- Telegram Premium subscriptions, profile Stars, channel post Stars, views, members, premium members, reactions, bot starts, bot referrals, and interactions, engagement and comments. See the full range at smmkings.com/buy-telegram-members.
Which link should I use for Telegram orders?
For members, use the public link of your channel or group. For views, reactions and post Stars, use the direct link to the post. Copy the link from Telegram itself, and keep the channel public during delivery.
Do your Telegram views count on both web and app?
Our premium Telegram Views servers are counted on both Telegram Web and the Telegram apps, not only the web preview. Each service description shows how its views are counted.
Do Instagram followers drop?
Every platform removes some accounts over time, so small drops can happen on any service. If you want protection, choose a service with a refill period. Services marked No Refill are delivered as-is.
Do you offer services for Asian platforms?
Yes. We offer Naver TV and Naver Chzzk services, plus localized Instagram services for Asian markets, many of which are hard to find on other panels.
🏗️ Start Your Own SMM Panel
Run your own panel, powered by our services.
How do I start my own SMM panel?
Register a domain, set up panel software like PerfectPanel, connect it to SMMKings through our API, import services and set your prices. No coding needed, and most resellers go live the same day.
How much does it cost to start an SMM panel business?
A domain costs about $10 per year, and PerfectPanel plans start at a low monthly price. Your SMMKings account is free, and your balance is only charged when your customers place orders.
How do SMM panel resellers make money?
You set your own prices above our wholesale rates. For example, if a service costs $1.00 per 1,000 here and you sell it for $2.50 per 1,000, you keep $1.50 on every order, automatically. Most resellers price 2 to 3 times above wholesale.
Do I need technical or coding skills?
No. PerfectPanel includes customer accounts, payments, order tracking and tickets out of the box. To connect, paste the API key from your SMMKings account page and import services.
Why should I choose SMMKings as my SMM panel provider?
We've been delivering since 2016, a decade of reliable service. You get 5,000+ services across every major platform, full API automation, wholesale rates with room for your margin, white-label service descriptions and responsive support.
How do I get my first customers?
Start with your own network: social media, Telegram groups, Discord servers and SEO content on your panel. Because delivery is fully automated, every visitor you bring can turn into a sale with minimal effort.
Can I resell SMMKings services on a script other than PerfectPanel?
Yes. Our API follows the standard SMM panel format and works with most panel scripts. PerfectPanel is recommended for the fastest setup.
🔌 API & Reselling
Automate orders and earn with SMMKings.
Do you have an API?
Yes. Our API follows the standard SMM panel format, with requests for services, new orders, order status, refill, cancel and balance. Log in and open the API page to find your API key and the full documentation.
How do orders get delivered to my customers?
Fully automatically. When your customer orders on your panel, the order is sent to SMMKings through the API at our wholesale rate and delivered with no manual work on your side.
How do I fund my reseller account?
Add funds once with crypto (BTC, USDT, USDC, XMR) or any other method on the Add Funds page. Your panel then draws from that balance automatically as orders come in.
Can I copy your service descriptions to my panel?
Yes. Our service descriptions are white-label: they carry no SMMKings branding, so you can import them to your panel as they are and present the services under your own brand.
What happens if a service has a problem?
Eligible services support Refill and Cancel, both available through the API. For anything else, open a ticket with the order ID and our team will help directly, so you can resolve your customer's case fast.
How does the affiliate program work?
Share your referral link and earn a lifetime commission from every user who signs up through it. You'll find your link, commission rate and earnings on the Affiliates page in your dashboard.
📊 Results & Compliance
What our services can and can't do for you.
Is it safe for my account?
We only need a public link, never your login, so your account stays fully under your control. No provider can control how a platform treats an account, so choose services that fit your profile's size and use Drip-Feed on new accounts for steady, natural growth.
Do you guarantee results?
We deliver what the service description states, and if an order can't be completed, the undelivered part is refunded to your balance. We don't guarantee sales, conversions, ad clicks, rankings or organic engagement, because those depend on your content, offer and targeting.
Do you comply with FTC guidelines?
Yes. We follow the Federal Trade Commission guidelines on advertising transparency, including the rule against presenting purchased followers, likes or views as authentic organic engagement. By using SMMKings, you agree to follow these guidelines and not to use artificially generated engagement to mislead others.
💬 Support
Real people, ready to help.
How can I contact the SMMKings team?
Open a new ticket from your dashboard for the fastest reply, or email us at smmkings @ pm.me. These are our only support channels.
What should I include in my ticket?
Your order ID, the link you ordered and a short description of the issue. For website traffic, add your Bit.ly or Cutt.ly report. For drops, include the current count. Complete details let us solve it in one reply.
Is there a minimum deposit?
Each payment method has its own minimum, shown on the Add Funds page when you select it.
I ordered without an account. How do I get help?
Email us at smmkings @ pm.me with your order ID. It's all we need to find your order and help you.
The website won't open in my country. What can I do?
Wait a few minutes and refresh, switch to another network (mobile data usually works) or clear your browser cache so your device picks up the latest DNS settings. A VPN also helps in the meantime. If it still won't load, email smmkings @ pm.me with your country and internet provider.